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FREQUENTLY ASKED QUESTIONS

  • Do you accept custom orders?
    If you are looking to get something that you can not find among the products offered to you on our page, please, feel free to reach out to us with what you have in mind and depending on difficulty of the project we will let you know whether we would be able to make it for you.
  • Do you do repairs?
    Yes, for all the products purchased at our shop we offer lifetime guarantee. For all the other leather items, please, reach out to us directly and we will see what we can do.
  • How do I measure my belt size?
    The best way is to tie any rope or string around your waist and then measure where the ends meet, and send us this number, or measure your old belt. The reason why this is the most accurate way of measuring is simply because your pants size can differ from company to company, and 34 size in pants/shorts is not 34". As we want to make something that would fit you perfectly knowing the exact amount of inches will help us create a perfect belt for you.
  • Where can we find your product?
    Depanneur, 242 Wythe Ave, Brooklyn, NY 11249
  • Do you do personalization?
    Yes. We use stamping method for personalization. We recommend initials only. Best items for personalization are the ones made out of vegetable tan leather, for all other personalizations reach out to us directly, we can definitely figure something out.
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